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... HOME > TERMS AND CONDITIONS

TERMS AND CONDITIONS OF USE

WELCOME TO THIS WEB SITE. IT IS OWNED AND CONTROLLED BY PINNACLE ENTERTAINMENT LIMITED, OF HEATHER COURT, 6 MAIDSTONE ROAD, SIDCUP KENT, DA14 5HH (REFERRED TO AS "WE" AND "US") THESE TERMS OF USE WILL GOVERN YOUR ACCESS TO, AND USE OF, THE WEB SITE INCLUDING PRODUCTS ORDERED. YOUR CONTINUED USE OF THE SITE WILL INDICATE YOUR ACCEPTANCE OF THE LATEST VERSION OF THESE TERMS. WE MAY VARY THE TERMS FROM TIME TO TIME, SO YOU SHOULD CHECK THE SITE REGULARLY TO MAKE SURE YOU ARE AWARE OF THE LATEST VERSION.

Ownership of the site

1. We own or control all trade marks, copyright, database rights, and other intellectual property rights in material contained in, or referred to, on this website. The use of any of the information, artwork, photographs, music, interviews, videos or other materials contained on this site must be solely and entirely for private use. Any and all other uses are strictly prohibited without our express written consent. You must not modify, vary, obscure or delete any copyright or other proprietary notice from any copies that are so made.

Disclaimer

2. While we have taken all reasonable care in the creation, selection and assembly of website content, all such content (including any third party information, products or materials) is provided 'AS IS' and subject to change at any time without notice to you. To the fullest extent permitted by law, we disclaim all representations and warranties (express, implied and statutory) in respect of the information, products and other content (including third party information, products and content) included in or accessible from this web site.

3. We cannot and do not accept any responsibility for content on any web site that is not administered by us.

4. To the fullest extent permitted at law, no liability is accepted for any direct, indirect or consequential loss or damage, including lost data, business opportunity or profits, whether in an action in contract, negligence or otherwise resulting from the access to and use of this website or the information and materials contained on it.

Law & Jurisdiction

5. This legal statement and the disclaimers and exclusions contained in it are governed by and construed in accordance with English Law. Any disputes shall be referred to the exclusive jurisdiction of the English courts, to which both parties submit.

6. The content of this web site is directed solely at those who access the site from the United Kingdom. Pinnacle Entertainment makes no representation that any service or product referred to in this web site is available or otherwise suitable for use outside of the United Kingdom.

OPERATION OF THE WEB SITE

7. We reserve the right to change, modify, substitute or remove without notice any information on this site from time to time.

8. Access to the site may be suspended, restricted or terminated at any time.

9. If any provision of this legal statement is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of this legal statement shall not be affected.

ABOUT US

Who Owns The Site
The Pinnacle-Entertainment.co.uk website is wholly owned by Pinnacle Entertainment Limited. For full details of the activities of Pinnacle Entertainment, please visit the 'about us' section of the site.

Where We Live & Contacting Us
Pinnacle Entertainment Ltd is based at the following UK address:

Pinnacle Entertainment Ltd
Heather Court
6 Maidstone Road
Sidcup
Kent
DA14 5HH

For all customer enquiries call: 0208 309 3799 or email us here

Alternatively, you may fax us on 0208 309 3908 (if you must!)

Ordering Products From Us

The price: The price you will pay for the goods will be clearly indicated on the site, and will be inclusive of VAT if applicable but will be exclusive of any customs or imports tax if chargeable.
Delivery: The price for delivery will clearly be indicated during the checkout process. This cost will be added to the cost of your goods, and the total amount to be charged will be clearly indicated.
Security: At Pinnacle Entertainment our servers employ the highest currently available security (128 bit, for those in the know).
Cancellation: You have the right to cancel your order once you have placed it prior to despatch of the goods in question. To do this, please contact our customer services team at 0208 309 3799. It would be appreciated if you could have your order number available when you do this.
Returns: You have the right to return products to us in mint condition up to 7 days after first having received them to receive a full refund. To return the product, please send it to the Customer Services Department at our usual address above.
Receipts: Your order will include a full VAT receipt.
VAT no.: Our VAT number is 4296913348.

Mistakes, Complaints & Disputes

Faulty Goods: If the goods you have ordered are faulty in any way, or different from those you ordered, then we will provide a replacement or full refund, This can be obtained by contacting the Customer Services Department by clicking here. Faulty goods can be returned to our Freepost PO Box.
Complaints: We take customer service very seriously, which is why any complaint made will be acknowledged within five working days. We will then keep you informed of our investigations, and will make full refunds where deemed appropriate.

DOWNLOADING AND STREAMING

In the event that the website authorises you to download and/or stream audio and/or audio visual clips, a separate licence setting out the terms regarding such downloading and/or streaming will be issued to you.

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